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  • Pet Relocation & Pet Travel Services|Don Don Pet Travel|Hong Kong

    We provide one-stop pet relocation and travel services, covering import/export documentation, quarantine appointments, transportation arrangements, both air and ground logistics, and veterinary checks—ensuring a smooth and happy journey for both pets and their owners. Pet Immigration Pet Relocation Freely choose the services you need Easy operation to systematically solve problems Get a Quote Pets are family too. Don Don Pet Travel provides a one-stop pet relocation service, covering import and export document preparation and application, quarantine reservation and arrangement, transportation arrangements, air and ground transportation, veterinary inspection, and more. With rich experience and professional knowledge, we assist pets in safely and smoothly reaching their new location. Let both owners and pets embark on a happy immigration journey. Our services include Import and Export Document Preparation and Application Quarantine Reservation and Arrangement Transportation Arrangements Air and Ground Transportation Veterinary inspection Professional Pet Relocation Consultancy Why choose DON DON Global Service No matter where your destination is, we provide professional pet relocation services. We work closely with partners around the world to ensure your pet reaches its destination smoothly. Customized Plans We tailor our pet relocation plans to meet each client's needs. Whether it's document preparation, health checks, or transportation arrangements, we provide the most suitable solutions. Customer First Your satisfaction is our greatest motivation. We strive to offer high-quality services, ensuring every client and pet enjoys a worry-free relocation journey. Rich Experience Over the years, we have successfully helped thousands of pets relocate smoothly, accumulating rich experience. We are familiar with immigration regulations of various countries, ensuring every step complies with requirements. Transparent Pricing Our fees are transparent and reasonable, with no hidden charges. We provide customized plans based on your needs, ensuring you receive the best service. Caring Attention We understand how important your pets are to you, so every pet in our care receives family-like attention and affection. Choose Don Don and let us be your and your pet's most reliable partner. What is Pet Relocation? Pet Relocation is the process of moving to another country with your pet, which includes managing the necessary immigration procedures. These requirements and limitations for pets can be more complex than for humans. Pet relocation involves various steps such as microchipping, vaccinations, health checks, blood tests, and the preparation and submission of relevant documents. When relocating, it's crucial to arrange pet relocation ahead of time to ensure your pet meets the destination country's laws and regulations. This advance planning can help avoid unnecessary complications at the border and ensure your pet's safe and smooth entry into the new country. What is Pet Travel? Pet travel refers to the practice of taking your pets along with you when you go on trips, whether for vacation, business, or relocation. Traveling with pets allows you to explore new countries together and share the joy of traveling with your furry friends. As pet travel becomes more popular, an increasing number of pet-friendly destinations and services are emerging, making it easier for pet owners to travel with their pets. If you want to travel with your pets, there are several important steps to consider. First, you need to arrange all the necessary import and export documents and procedures, which may include health certificates, vaccination records, and travel permits. Additionally, you should prepare a comprehensive "pet travel strategy" in advance.This strategy should include: Choosing Pet-Friendly Accommodations Selecting Pet-Friendly Transportation Planning Meals and Stops Understanding Local Veterinary Services Packing Essentials Pet Travel Workflow We are committed to providing the most comprehensive and professional services, ensuring that your pet is well cared for at every stage. Our goal is to let you and your pet enjoy every moment of the relocation process without worries. Choose Don Don, and let us be your most reliable partner for you and your beloved pet. 01 → Trip Planning 07 → Health Check 02 → Microchipping and Vaccination 08 → Government Endorsement 03 → Pet Ticketing Reservation 09 → Departure Day Pick-up 04 → Travel Crate Preparation 10 - Arrival Delivery 05 → Blood Test or Other Tests (if necessary) 06 → Documentation Feedback 5/5 Facebook Rating Over 300 Facebook Reviews 99% Successful rate We are committed to providing the most comprehensive and professional services, ensuring that your pet is well cared for at every stage. Visit Our Facebook Follow Us Follow us on Instagram #wix @dondonpettravel Load More

  • Pet Relocation Checklist|Pet Relocation Preparation Guide|Don Don Pet Travel

    We’re committed to creating a detailed and personalized relocation plan for every pet. We understand that every animal is unique, and we tailor our services to meet their specific needs—ensuring a smooth and worry-free journey. Plan Your Pet Relocation At Don Don Pet Travel, we are committed to providing a comprehensive and detailed relocation plan for your pet, ensuring a smooth and worry-free process. We understand that every pet is unique, and our plans are customized to meet different needs. Initial Consultation 01 → Information Gathering: Once you contact us, we will collect information about your travel plans and your pet, including its species, age, health condition, etc. Professional Advice: Based on your needs and the regulations of the destination country, Don Don Pet Travel will provide you with initial advice and planning solutions. Customizing the Best Plan 02 → Tailored Solutions: We offer the best travel options based on the country or pet type, ensuring a safe journey for your beloved pet. Timeline Arrangement: We will create a detailed schedule based on your departure and arrival times, including each step's time points. Document Preparation 03 → Health Certificate: Arrange health checks and vaccinations for your pet to ensure compliance with the destination country's entry requirements. Import/Export Documents: Help prepare and apply for all necessary import/export documents, including pet passports and quarantine certificates. Quarantine Arrangements 04 → Quarantine Reservation: Assist in booking and arranging quarantine facilities according to the destination country's regulations. Quarantine Preparation: Provide all the necessary guidelines to ensure your pet passes quarantine smoothly. Transportation Arrangements 05 → Airline Booking: Help book the most suitable flights for your pet, ensuring comfort and safety. Pickup and Drop-off Services: Arrange transportation from your home to the airport and from the destination airport to your new home, providing full travel support. Full Support 06   - Real-time Updates: During the pet's journey, we will coordinate with all travel partners to ensure everything goes as planned. You will receive regular updates throughout the process. Emergency Handling: If any changes occur, we will adjust the plan accordingly. Our Advantages Personalized Service Each relocation plan is tailored to your specific needs. Professional and Reliable Our team has extensive industry experience, ensuring every detail is handled properly. Full Support From initial consultation to final delivery, our professional team will support you at every step. Feel free to contact us, and we will do our best to assist you. Contact Us

  • Countries & Regions for Pet Relocation|Don Don Pet Travel

    Providing Immigration and Travel Services to Various Countries/Regions Different countries and regions have various requirements and necessary documentation for the immigration of different types of pets. In addition to the essential health certificates and import/export documents for pets, there are numerous variations in transportation methods and airline specifications. The Don Don Pet Travel team specializes in recommending the most suitable pet immigration route based on your destination. We tailor-make exclusive pet immigration plans to ensure your pet meets the specific requirements of the destination. Below are some pet entry regulations for the most popular immigration destinations for your reference. Please note: The information on these destination pages is about relocating dogs and cats from Hong Kong. If you are relocating from other countries or have different types of pets, additional documents and veterinary work may be required. Please contact us to learn about your customized pet immigration plan. Get a Quote Destinations (Import to) Hong Kong Quarantine Request Depends Preparation Time Ranging from 1.5 months to 1 year Know More China Quarantine Request No Preparation Time 1.5 - 2 months Know More United States Quarantine Request No Preparation Time 1.5 - 3 months Know More Thailand Quarantine Request no Preparation Time 2 - 3 months Know More Australia Quarantine Request Yes Preparation Time 8 - 9 months Know More Europe Quarantine Request No Preparation Time 1.5 - 3 months Know More Japan Quarantine Request no Preparation Time 8 - 9 months Know More Malaysia Quarantine Request yes Preparation Time 2 - 3 months Know More Canada Quarantine Request No Preparation Time 2 - 3 months Know More United Kingdom Quarantine Request No Preparation Time 1.5 - 3 months Know More South Korea Quarantine Request no Preparation Time 3 - 4 months Know More Taiwan Quarantine Request Depends on blood test results About 90 days +180 days Preparation Time 4 - 9 months (depending on whether quarantined) Know More Other destinations? If you don’t see your destination, it doesn’t mean we can’t help you! Please contact us and we will do our best to help. Contact Us

  • Import Services|Pet Relocation Services|Don Don Pet Travel|Hong Kong

    We will recommend the most suitable pet immigration route for you based on your chosen destination. We will assist you in handling all pre-export documents, including the application for the pet's health certificate and checking all necessary documents to ensure that your pet can meet the specific requirements of the destination. Below are some of the most popular immigration countries, but please note that the pet import regulations of each country will change depending on different factors.​ We are ready to help. We will recommend the most suitable pet immigration route for you based on your chosen destination. We will assist you in handling all pre-export documents, including the application for the pet's health certificate and checking all necessary documents to ensure that your pet can meet the specific requirements of the destination. Below are some of the most popular immigration countries, but please note that the pet import regulations of each country will change depending on different factors. Our Services Include Import and Export Document Preparation and Application Quarantine Reservation and Arrangement Transportation Arrangements Air and Ground Transportation Veterinary Inspection Professional Pet Relocation Consultancy Our Advantages Professional Team Our team consists of experienced professionals, including veterinarians, import and export experts, and pet transportation specialists. Global Service No matter where your destination is, we provide professional pet relocation services, ensuring your pet reaches its destination smoothly. Customized Plans We tailor our pet relocation plans to meet each client's needs, providing the most suitable solutions. Safety Assurance We use IATA-approved crates and collaborate with renowned veterinary clinics to offer comprehensive health checks and protection measures. Customer First Your satisfaction is our greatest motivation. We strive to offer high-quality services, ensuring every client and pet enjoys a worry-free relocation journey. Interested in Our Service? Feel free to contact us, and we will do our best to assist you. Contact Us

  • Cat & Dog Relocation Stories|Don Don Pet Travel

    Don Don Pet Travel features successful cat and dog relocation cases to destinations like the UK, Canada, and Dubai. We detail required documents and procedures to help you confidently plan your pet’s journey abroad. Don Don Pet Travel has assisted with pet relocations for cats and dogs to various countries. Uji Breed Long-haired Dachshund Destination Australia We assisted a long-haired Dachshund named Uji in relocating to Australia. At the time, the import regulations were constantly changing, and the document requirements had also been adjusted. We tracked every new requirement, guided her owner through each update, and swiftly redid the paperwork. Thanks to careful planning, Uji completed the mandatory ten-day quarantine without a hitch and arrived safely at her new home in Australia. Owner’s Feedback (translated from Chinese): “Huge shout-out to Don Don Pet Travel for getting our long-haired Dachshund to Australia without a hitch! Australia import rules changed three times in just three months, leaving dog owners everywhere scrambling, but Don stayed on top of every update, shared the latest info with us, and even answered late-night calls when we were freaking out. On flight day he picked us up, took us into the restricted area, and waited with us for more than three hours—totally patient and you can tell he really loves dogs. Thanks a ton, and wishing your business all the success!” Animation 芝麻 (Zhima) 、 皮蛋 (Pidan) 、 車厘子 (Cherry) 、 味安 (Mei On) 、 爆谷 (Popcorn) 布丁曲奇 (Pudding Cookie) 、 藍莓 (Blueberry) 、 老薑 (Old Ginger) 、 子薑 (Young Ginger) Breed Shih Tzu, Poodle, Pomeranian Destination United Kingdom A determined pet owner set out to relocate ten adopted dogs to the UK — including several brachycephalic breeds — presenting considerable challenges in flight selection and routing. With our team's expertise and the owner's dedication, we successfully arranged two separate travel groups: the first traveled via Europe alongside the owner, while the second flew directly to the UK. All dogs arrived safely and have now started their new lives in their forever home. Owner’s Feedback (translated from Chinese): “All ten of them arrived safely in the UK. Thank you Don Don Pet Travel on behalf of my dear pets.” Bo Breed Leopard Cat Destination United Kingdom Because the UK asks for a five-generation pedigree certificate for every Bengal cat entry, we helped the owner of Bo contact a registered cattery and obtain the required document. While waiting for the flight, Bo stayed at our cat hotel , and we sent the owner daily updates. On departure day, we took Bo to the airport, completed the check-in formalities, and Bo arrived safely in the UK. Owner’s Feedback (translated from Chinese): “Bo has arrived home safely—thank you so much for taking care of him! 🙏 He’s now exploring around and getting familiar with his new home. 🥰” Animation Catullus Breed Domestic Shorthair Destination Dubai We assisted a domestic shorthair named Catullus in relocating to Dubai. The Dubai government requires pet health certificates to be endorsed by an official veterinarian and completed within 24 hours before departure. To ensure a smooth journey, we prepared everything in advance and worked against the clock to complete the health certification and verify all documents on time. The result? Catullus touched down in Dubai safe and sound! Owner’s Feedback (translated from Chinese): “Big thanks to Don Don Pet Travel for getting our nervous kitty to Dubai safe and sound! They shared loads of helpful tips along the way, so we could focus on the rest of our move. Even when a last-minute change forced us to swap flights two weeks before departure, their quick, clear communication kept everything on track. Now our little boss has settled into the new place in no time and looks totally at home. Really appreciate it, Don Don!”

  • Rabbit & Rodent Relocation Stories|Don Don Pet Travel

    Don Don Pet Travel presents real-life relocation stories of rabbits, hamsters, and chinchillas, covering everything from container choices to departure preparations—perfect for owners planning small pet moves. Don Don Pet Travel has assisted rodents in immigrating to different countries. Dobby Breed Chinchilla Destination Canada Dobby is a sweet chinchilla who was preparing to move to Canada. When we picked him up for his health check, he calmly munched on hay while dozing off inside his crate—a moment that melted everyone’s heart. After arriving in Canada, his owner told us Dobby slept a lot at first due to jet lag, but he quickly adapted to his new life. Later, we heard the happy news—Dobby had gained some healthy weight! 💕 Owner's Feedback (translated from Chinese) Thank you for helping our chinchilla Dobby arrive safely in Toronto. The staff were friendly, answering all our questions in detail. We really appreciated the constant photo updates from the moment his carrier was picked up. Once we got the Air Canada approval, Don Don immediately recommended switching to AC Cargo, which helped us save quite a bit. Highly recommended! Mui Mui Breed Chinchilla Destination United Kingdom Muimui, a chinchilla relocating to the UK, was required to undergo a four-month quarantine under UK regulations. To support her owner, we created a UK pet relocation WhatsApp group, where other pet owners visiting the farm could help take photos of Muimui and share updates—providing peace of mind from afar. Muimui adapted well to the farm environment, and we look forward to her joyful reunion with her owner once the quarantine is complete. Owner's Feedback (translated from Chinese) Highly recommend Don Don to every pet owner. They are so caring and supporting. Thanks Don Don so much. Animation Kam Kam, Coffee, Mui Mui Breed Rabbit , Hamster Destination United Kingdom Before departure, one of the hamster developed a health issue and had to delay her travel. Fortunately, after treatment, she recovered well and was able to depart as planned. All three pets are now completing quarantine at a UK farm and will reunite with their owner once it’s finished. Owner's Feedback (translated from Chinese) A buddy told me about Don Don Pet Travel, and honestly, they were awesome. The team was super friendly and really listened to what I needed before suggesting the best options. Bonus: the prices were totally reasonable—can’t recommend them enough. Don kept in touch with me and the overseas crew the whole way through. Because of all their careful planning, my two bunnies made it over safely. If you’re moving with pets, go with Don Don—you’ll be in good hands. Animation Jai Jai Breed Rabbit Destination United Kingdom Jai Jai is a 10-year-old rabbit, considered a senior by rabbit standards. Due to his age and need for daily medication, both we and the owner placed extra care on every step of his relocation to the UK farm. We closely coordinated with the airline, customs, and the quarantine facility to ensure the process went smoothly and without error. The farm was also extremely attentive, arranging staff to administer Jai Jai’s medication on schedule and providing regular vet checkups. They even shared photos and videos frequently, allowing the owner to stay reassured during the quarantine period. To offer further comfort, we created a UK pet support WhatsApp group. When other pet owners visited the farm, they would play a voice recording from Jai Jai’s owner. Every time he heard the familiar voice, Jai Jai excitedly stomped his feet in response. Jai Jai has now completed his quarantine and reunited happily with his owner. Owner's Feedback (translated from Chinese) Thank you Don Don Pet Travel for handling all the documents so Jai Jai could depart on the same day as our family! You even took us all to the airport together—truly touching! The service was caring, thoughtful, and full of heart. Animation Dic Dic , Momo Breed Chinchilla Destination Canada Momo and Dic Dic, two chinchillas who live together, just arrived safely in Canada! Since Momo can get a bit too playful, we built a custom crate with two separate compartments—keeping them safe while flying together and saving on airfare. Before takeoff, Momo had already set up his towel and pillow, while Dic Dic quietly munched on hay. After a smooth journey, they’re now happily reunited with their owner! 📌 No quarantine is needed for chinchillas entering Canada, but proper documents are still required. Owner's Feedback (translated from Chinese) Momo and Dic Dic are home and doing great. Thank you to the Don Don Pet Travel team for answering all our questions with patience and care—it's clear they truly love and understand small animals. Highly recommended! Siu B Breed Chinchilla Destination United Kingdom Siu B is a chinchilla born in 2005. He was very well-behaved during his clinic check-up and stayed calm on the day of departure. As expected from a chinchilla born in 2005, he’s truly experienced—even the sound of staff working at the cargo centre didn’t disturb Siu B’s nap! We look forward to Siu B completing quarantine at the farm and reuniting with his owner. Owner's Feedback (translated from Chinese) Big thanks to Don Don Pet Travel for helping us relocate Siu B safely to the UK. Their service was professional, detailed, and caring from start to finish. Highly recommended and trustworthy! Animation

  • Pet Relocation Pricing Plans|Don Don Pet Travel

    Pet Immigration Program Fee Tier In order to better meet the needs of different customers, Don Don Pet Travel has designed three flexible pet immigration programs, from basic document processing to a full range of advanced services and guarantees, to ensure that every customer can find a solution that suits them. Whether you are just going through the paperwork for pet immigration or require higher protection, our Saver Plan, Standard Plan and Premium Plan can flexibly cope with different situations. Choosing us, you can focus on welcoming your new life, and we will provide professional support for your pet throughout the process. Our goal is to make your migration journey hassle-free for you and your pet. Explore our three major plans now to learn more about our services! Saver Plan Suitable for customers who only need to process basic documents: Our professional team will take care of all the necessary health certificates, export permits and import documents for our customers. Providing basic services at the best prices. 取得報價 Standard Plan Suitable for customers who need one-stop service: This includes processing required documents, arranging health checks, booking flights and coordinating quarantine procedures. Provide veterinary door-to-door service to ensure that you meet the health requirements for traveling abroad. Provide full trip support and flight booking services. The change fee and refund arrangement are transparent to reduce customer concerns. 取得報價 Premium Plan Suitable for customers who seek the highest protection: Includes all services of Saver and Standard. We also provide professional complete blood tests for pets. We will provide free on-site measurement of pet cages to ensure they meet IATA standards. We provide unlimited flight change services to allow customers to make changes flexibly. 24-hour dedicated service, the team is ready to support customer needs at any time. We provide a 100% refund guarantee in the event of pet death, giving you the most secure protection. Flexible installment payment option to reduce financial pressure by paying the fee in three installments. 取得報價 服務內容 Saver Standard Premium 基本文件處理 ✅ ✅ ✅ 一站式進出口服務 ❌ ✅ ✅ 旅程支援 ❌ ✅ ✅ 獸醫上門打針 ❌ ✅ ✅ 代訂機位服務 ❌ ✅ ✅ 寵物全身檢查服務 ❌ ❌ ✅ 寵物死亡 100% 退款保證 ❌ ❌ ✅ 免費寵物籠上門量度 ❌ ❌ ✅ 24小時專責團隊服務 ❌ ❌ ✅ Document Processing Our team of professionals will take care of all the documentation required for immigration, including health certificates, export permits, import documents and airline-specific requirements, so your pet can complete immigration procedures smoothly without having to worry about complicated administrative procedures. Flight Reservation Service Our professional team will select the most suitable flight and transportation plan for your pet and book the seat on your behalf. Whether your pet needs to be placed in the cabin, cargo hold or baggage hold, we will assist in handling all related procedures to ensure your pet's safe travel. One-stop import and export services From initial consultation to your pet's safe arrival at its destination, we provide one-stop full-process services, including document preparation, health check arrangements, flight bookings, quarantine procedure coordination, etc., to ensure that you and your pet can feel relaxed and at ease throughout the immigration process. Pet Full Body Checkup Service Premium Plan Exclusive To ensure your pet complies with the health regulations of your immigration destination, we arrange a professional full-body health check, a detailed assessment by an experienced veterinarian, and provide a complete health report, so you can be confident in your pet's health. Veterinarian visits for injections We work with professional veterinarians to provide door-to-door vaccination services to ensure that your pet meets the health requirements of your destination. It is convenient and quick, allowing your pet to complete the necessary health procedures in a comfortable environment without having to go to the clinic. 100% refund guarantee in case of pet death Premium Plan Exclusive We understand how important your pet is to you, so we offer an exclusive protection service. If your pet dies unexpectedly due to non-health reasons during the flight or within 24 hours after landing, we will fully refund the service fee as a token of our appreciation. Travel Support Our professional support team will provide personalized advice and assistance based on your plan to ensure your pet immigration process goes smoothly. Premium Plan Exclusive: When shipping pets, the latest real-time location will be provided During shipment, we will have a Facetime call with the owner to let the owner know the progress every moment. Free pet cage measurement at home Premium Plan Exclusive We provide free door-to-door service. Our professional team will measure the cage size according to your pet's size and ensure that it meets the standards of IATA (International Air Transport Association) to provide the safest and most comfortable moving environment for your pet. 24-hour dedicated service Premium Plan Exclusive Our independent and dedicated customer service team is available 24 hours a day to provide support services. No matter where you are, we will quickly respond to your questions and needs to ensure that every detail is executed perfectly. Change of Fee and Refund Arrangement Saver No refund Standard Items/Services Used + $3000/each Premium: Items/Services Used + $3000/each Payment Methods Saver: 100% one period Standard: Flexible installment, 2 installments for less than 100,000, 3 installments for more than 100,000 Premium: Flexible installment plan, 2 installments for less than 100,000, 3 installments for more than 100,000

  • Contact Us|Don Don Pet Travel

    聯絡我們 電話 | + 852 9440 4933 Email | info@dondonpettravel.com 辦公時間 | 10am - 6pm (周一至五) 地址 | 屯門海榮路9號萬能閣210室 Contact Us Visits available on reservation basis only. Thank you! Address 210, My Loft, 9 Hoi Wing Road, Tuen Mun, New Territories Opening Hours 10am–6pm (Mon–Fri) Phone +852 94404933 E-mail info@dondonpettravel.com Follow Us Leave us a Message Your E-mail Subject Your Message Submit Thank you for your message!

  • Turtle Relocation Stories|Don Don Pet Travel

    Don Don Pet Travel shares first-hand turtle relocation cases, including red-eared sliders and land tortoises. From Hong Kong to the UK, US, and Canada, we walk you through the transport process and care considerations. Don Don Pet Travel has assisted with pet relocations for turtles to various countries. Lup Lup Breed Hermann's tortoise Destination Canada LupLup is a very energetic Hermann’s tortoise, constantly trying to push open the Lai Lai is an endlessly energetic Hermann’s tortoise who spends every spare second trying to shove the lid off his travel box. Each time he wriggled out, we popped him right back in—only for his four little legs to start paddling again. Before sealing the crate, we added an extra layer of tape to make sure this escape artist stayed put. The plan worked: LupLup touched down in Canada without a hitch and can now stretch those busy legs on outdoor jogs with his owner. Owner's Feedback (translated from Chinese): Huge thanks to Don Don Pet Travel—our tortoise got to Canada safe and sound! The team was super friendly, patiently answered all my questions, and handled everything fast and smoothly. Totally recommend them! Animation Turtle Wong Breed Red-eared Turtle Destination USA Meet Turtle Wong—aka “Missy” —our pampered red-eared slider. Her family treats her like royalty, so her shell is always shining. When she arrived to her home in the state, the owner rewarded her with fresh shrimp, while her two little dog “bodyguards” stuck close like VIP security. In Hong Kong, red-eared sliders are everywhere, so it’s easy to assume moving them abroad is no big deal. Wrong! They’re classed as an invasive species, and only a handful of countries will take them. After weighing the options, Missy’s family chose the U.S. That meant jumping through some tight hoops. We teamed up with a licensed U.S. agent to lock down the import permit and double-check every bit of paperwork. The agent then handled the final leg, getting Missy safely to her new home in sunny Arizona. Princess mission accomplished—Missy’s living the desert-sun dream now! Owner's Feedback (translated from Chinese): I would highly recommend DDPT to anyone who needs immigration services for their animals. DDPT provides a very professional services including any necessary paperworks, a health care check and delivery service to the airport. They provided from start to end service and always posted me the detailed information. They successfully help me to move my turtle (大小姐) to USA Ah Gwai & Ah Gwai Gwai Breed The diamondback terrapin Destination United Kingdom After their owner handled the export paperwork, she flew to the UK ahead of the move. From that point on, we managed everything across two time zones—shipping the tortoises’ crate, reserving their flight space, double-checking documents—yet the whole process stayed on track. Ah Gui and Ah Guigui stayed with the family in Hong Kong until departure day. We kept that family updated and sent the owner regular reports, so she always knew what was happening even from 6,000 miles away. The result? Two happy tortoises landed in Britain safe and sound, ready to start their next chapter. Owner's Feedback (translated from Chinese): Thank you so much for your help! The service was excellent, and everything went smoothly — a successful relocation case indeed. We were already in the UK while our turtles were still in Hong Kong, so there was a time difference to manage. Don Don Pet Travel worked tirelessly and was always there for us. We’re truly grateful! Animation Bobby Breed Leopard tortoise Destination United Kingdom Bobby was one of our most beloved turtle cases. Since his owner had to travel to the UK in advance to handle school admission procedures and had no friends or relatives available to help, Bobby was entrusted to our care while waiting for his import permit. He was shy at first, but gradually adapted and began to bond with our team. Bobby would even crawl onto the balcony and nudge us for pets — sometimes resting against our feet for a nap. It was a heartwarming connection. When it was time for him to leave, everyone was reluctant to say goodbye. But knowing he arrived safely in the UK and now gets to enjoy strolls across green fields made it all worthwhile. Owner's Feedback (translated from Chinese): Thank you for taking care of Bobby. He has arrived safely. Really appreciate everyone’s effort! Ah Kim Breed Golden coin turtle Destination United Kingdom Ah Kim is a Golden coin turtle who’s totally adored by the family. After plenty of debate, everyone agreed she should move to the UK. Because the family is living in two different places for now—and golden coin turtles are on the CITES list—the paperwork had to be absolutely perfect; one tiny mistake could have set us back months. Thankfully, everything ran like clockwork. Ah Kim’s parents even took the train from Edinburgh all the way down to London to meet it at the station, then travelled home together with their little adventurer. Owner's Feedback (translated from Chinese): We used Don Don Pet Travel to bring our turtle Ah Kim to the UK for a long-awaited family reunion. Though all communication was via WhatsApp, the team was responsive, patient, and informative throughout. Special thanks to the UK driver—so responsible and polite. Thanks to Don Don, our dream came true. Highly recommended! Animation

  • Privacy Policy|Don Don Pet Travel

    Privacy Terms and Conditions This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the service and tells you about your privacy rights and how the law protects you. We use your personal data to provide and improve the service. By using the website, you agree to the collection and use of information in accordance with this privacy policy. Collecting and Using Your Personal Data Types of Data Collected Personal Data While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to: Email address First name and last name Phone number Use of Your Personal Data We may use personal data for the following purposes: To provide and maintain our service: Including to monitor the usage of our service. To contact you: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application. To personalize your experience: Your information helps us to respond to your individual needs. For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our service, marketing, and your experience. Sharing Your Personal Information We may share your personal information in the following situations: With business partners: We may share your information with our business partners to offer you certain products, services, or promotions. With your consent: We may disclose your personal information for any other purpose with your consent. Children's Privacy Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers. Links to Other Websites Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. Changes to This Privacy Policy You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Contact Us If you have any questions about this Privacy Policy, do not hesitate to contact us.

  • Bird Relocation Stories|Don Don Pet Travel

    Don Don Pet Travel documents the full journey of birds like parrots and cockatiels—from CITES application to custom cage transport—providing valuable references for owners planning to relocate birds overseas. Don Don Pet Travel has helped birds migrate to different countries. Fa Fa Breed Solomons Cockatoo Destination United Kingdom Fa Fa is a Solomons Cockatoo. Her owner had always thought she was female and named her " Fa Fa ", until the vet visit revealed the hilarious mix-up about her gender. Since Hua Hua is an endangered species, we handled all the CITES import/export permits and even arranged for a vet to come by for a health check, making sure everything met the UK’s rules. On departure day, you should’ve seen it: as we were strapping Fa Fa in, that cheeky bird just kept nibbling through the harness—so funny! When she landed in the UK, she looked a bit dazed at first, but by day two she’d bounced right back, chatting away with her owner like nothing happened! Animation Owner’s Feedback (translated from Chinese): Absolutely recommend Don Don for parrot relocations! A huge thank-you to Jason and Don for their super fast replies—even outside working hours. They explained everything so clearly that our whole family felt completely at ease. Their prices are very reasonable, too! Over the six month process, they stayed on top of every detail with real responsibility and genuine care for my parrot. If you’re looking for an agent, you can trust Don Don Pet Travel 100%! Si Si Breed Rosy-faced lovebird Destination United Kingdom Sisi was preparing to relocate to the UK with her owner. We arranged an airline-approved travel crate in advance. The owner initially placed a small house inside for Sisi’s comfort. For safety reasons, we advised removing it. Sisi resisted, but the owner cleverly distracted her with paper, allowing the house to be taken out. Sisi boarded smoothly and arrived safely in the UK. Owner’s Feedback (translated from Chinese): Thank you Don Don for guiding us through the complex pet relocation process and helping solve many issues. Our little lovebird made it safely to the other side. I highly recommend Don Don as your trusted pet relocation partner. Animation Dig Dig , Bear Bear Breed Green-cheeked parakeet Destination United Kingdom Bear Bear and Dig Dig’s owner chose us again to help move them to the UK—big thanks for the trust! On departure day, we headed over to pick them up, then snapped photos at the airport while handling check in to keep the owner in the loop and at ease. In the end, Bear Bear and Dig Dig boarded without a hitch and landed safely in the UK. We’re thrilled to help this family again! Owner’s Feedback (translated from Chinese): This is our second time using Don Don to move our parrot! They were totally on it—always hunting down the cheapest flights and taking amazing care of our bird. She’s been happily chirping away since we landed in the UK. Big thanks for looking after our Bibi so well!” Animation Gai Zai Breed Cockatiel Destination United Kingdom Gai Zai is a cockatiel with star quality. When we first met, he was a bit shy and only danced briefly after some coaxing from his owner. By the time of his pre-flight health check, he seemed to remember us and happily sang and danced—Gai Zai was truly adorable! After arriving in the UK, he even gave a "wet look" performance, earning the title of “pop star of the bird world.” The owner also shared that when her daughter was born in the UK. Gai Zai would sing lullabies to help her sleep. Owner’s Feedback (translated from Chinese): Highly recommended! Parrot relocation to the UK. The team was attentive, responsible, friendly, and caring—very reassuring. Transparent pricing and timely updates throughout. Big thanks to the Don Don Pet Travel team! Animation

  • Exotic Pet Relocation Stories|Don Don Pet Travel

    Don Don Pet Travel shares exotic pet relocation stories, including frogs. Learn what documents are needed and the logistical restrictions involved—useful insights for owners planning unique animal relocations. Don Don Pet Travel has helped pets immigrate to different countries. Wawa Breed Surinam horned frog Destination United Kingdom Wawa is a Surinam horned frog—and actually the very first frog we helped move at Don Don Pet Travel! She’s about the size of your palm, and her goofy little face is absolutely hilarious. When it was time to check in, the airline staff couldn’t get enough of her. Wawa ended up the center of attention—who would’ve thought you could even “migrate” a frog!? Owner’s Feedback (translated from Chinese): Wawa and the two kitties arrived without a hitch, and everything was handled so smoothly that we could totally relax. Animation

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Contact Us

Phone  |  852-94404933

Email  |  info@dondonpettravel.com

Opening Hours  |  10am–6pm (Mon–Fri)

Address  |  210, My Loft, 9 Hoi Wing Road, Tuen Mun, New Territories

© 2024 by Don Don Pet Travel.

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