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Don Don Pet Travel has assisted rodents in immigrating to different countries.

Dobby

Breed Chinchilla

Destination Canada

Dobby is a sweet chinchilla who was preparing to move to Canada. When we picked him up for his health check, he calmly munched on hay while dozing off inside his crate—a moment that melted everyone’s heart.

After arriving in Canada, his owner told us Dobby slept a lot at first due to jet lag, but he quickly adapted to his new life. Later, we heard the happy news—Dobby had gained some healthy weight! 💕

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Owner's Feedback (translated from Chinese)

Thank you for helping our chinchilla Dobby arrive safely in Toronto. The staff were friendly, answering all our questions in detail.

We really appreciated the constant photo updates from the moment his carrier was picked up. Once we got the Air Canada approval, Don Don immediately recommended switching to AC Cargo, which helped us save quite a bit. Highly recommended!

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Mui Mui

Breed Chinchilla

Destination United Kingdom

Muimui, a chinchilla relocating to the UK, was required to undergo a four-month quarantine under UK regulations.

To support her owner, we created a UK pet relocation WhatsApp group, where other pet owners visiting the farm could help take photos of Muimui and share updates—providing peace of mind from afar.

Muimui adapted well to the farm environment, and we look forward to her joyful reunion with her owner once the quarantine is complete.

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Owner's Feedback (translated from Chinese)

 

Highly recommend Don Don to every pet owner. They are so caring and supporting. Thanks Don Don so much.

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Kam Kam, Coffee, Mui Mui

Breed Rabbit , Hamster

Destination United Kingdom

Before departure, one of the hamster developed a health issue and had to delay her travel. Fortunately, after treatment, she recovered well and was able to depart as planned.

All three pets are now completing quarantine at a UK farm and will reunite with their owner once it’s finished.

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Owner's Feedback (translated from Chinese)

A buddy told me about Don Don Pet Travel, and honestly, they were awesome. The team was super friendly and really listened to what I needed before suggesting the best options. Bonus: the prices were totally reasonable—can’t recommend them enough. Don kept in touch with me and the overseas crew the whole way through. Because of all their careful planning, my two bunnies made it over safely. If you’re moving with pets, go with Don Don—you’ll be in good hands.

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Jai Jai

Breed Rabbit

Destination United Kingdom

Jai Jai is a 10-year-old rabbit, considered a senior by rabbit standards. Due to his age and need for daily medication, both we and the owner placed extra care on every step of his relocation to the UK farm.

We closely coordinated with the airline, customs, and the quarantine facility to ensure the process went smoothly and without error.

The farm was also extremely attentive, arranging staff to administer Jai Jai’s medication on schedule and providing regular vet checkups. They even shared photos and videos frequently, allowing the owner to stay reassured during the quarantine period.

To offer further comfort, we created a UK pet support WhatsApp group. When other pet owners visited the farm, they would play a voice recording from Jai Jai’s owner. Every time he heard the familiar voice, Jai Jai excitedly stomped his feet in response.

Jai Jai has now completed his quarantine and reunited happily with his owner.

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Owner's Feedback (translated from Chinese)

Thank you Don Don Pet Travel for handling all the documents so Jai Jai could depart on the same day as our family!

You even took us all to the airport together—truly touching! The service was caring, thoughtful, and full of heart.

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Dic Dic , Momo

Breed Chinchilla

Destination Canada

Momo and Dic Dic, two chinchillas who live together, just arrived safely in Canada!

Since Momo can get a bit too playful, we built a custom crate with two separate compartments—keeping them safe while flying together and saving on airfare.

Before takeoff, Momo had already set up his towel and pillow, while Dic Dic quietly munched on hay. After a smooth journey, they’re now happily reunited with their owner!

📌 No quarantine is needed for chinchillas entering Canada, but proper documents are still required.

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Owner's Feedback (translated from Chinese)

Momo and Dic Dic are home and doing great. Thank you to the Don Don Pet Travel team for answering all our questions with patience and care—it's clear they truly love and understand small animals. Highly recommended!

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Siu B

Breed Chinchilla

Destination United Kingdom

Siu B is a chinchilla born in 2005. He was very well-behaved during his clinic check-up and stayed calm on the day of departure. As expected from a chinchilla born in 2005, he’s truly experienced—even the sound of staff working at the cargo centre didn’t disturb Siu B’s nap!

We look forward to Siu B completing quarantine at the farm and reuniting with his owner.

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Owner's Feedback (translated from Chinese)

Big thanks to Don Don Pet Travel for helping us relocate Siu B safely to the UK. Their service was professional, detailed, and caring from start to finish. Highly recommended and trustworthy!

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Contact Us

Phone  |  852-94404933

Email  |  info@dondonpettravel.com

Opening Hours  |  10am–6pm (Mon–Fri)

Address  |  210, My Loft, 9 Hoi Wing Road, Tuen Mun, New Territories

© 2024 by Don Don Pet Travel.

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